TeraCloud becomes Estorian, Inc; Releases Version 3.0 of LookingGlass Email Archiving Software

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Today TeraCloud Corporation, a long-time provider of storage resource management (SRM) for the mainframe and open systems markets, formally announced its acquisition of Estorian, Inc. The acquisition included all of Estorian's intellectual property, including its LookingGlass e-mail archiving software and customers. The biggest surprise was that TeraCloud also announced that it is changing its name to that of the company it is acquiring, Estorian, Inc. The question is what would prompt a company such as TeraCloud, whose SpaceFinder SRM software is readily recognized in the mainframe market, to change its name and enter the email archiving space?

TeraCloud's, and now Estorian's, CEO and President, Gary Tidd, sums it up this way.  Tidd says, "TeraCloud is one of the few companies that stayed in business and remained profitable providing SRM software to enterprise businesses during the last decade. However SRM software is not yet taking off in the Linux, Windows and UNIX markets like we had hoped. So TeraCloud determined it was best to refocus and go in a new direction. Today TeraCloud is announcing our acquisition of Estorian and the change of its corporate name to Estorian, Inc to reflect this new corporate direction. While we are not abandoning our SRM clients, a growing percentage of business intelligence now resides in unstructured data such as email. Estorian's LookingGlass software gives companies a new and better means to capture and access email driven by new electronic discovery requirements."

Estorian's LookingGlass provides a new approach to email archiving for eDiscovery and retrieval. It utilizes the Messaging Application Protocol Interfaces (MAPI) to capture all messaging activity within Microsoft Exchange operating environments. For example, when a user starts to write a message and saves a copy of it in their drafts folder, LookingGlass captures this type of activity and stores these messages into its archive. While a draft copy of an email may mean nothing, sophisticated fraudsters may know how to use associated draft folders to send emails through Microsoft Exchange mailbox delegation without detection. Capturing messages stored in these draft folders controls risk while many other email archiving products typically rely on the antiquated journaling technology found in Microsoft Exchange.

Microsoft Message Journaling was introduced in 1998 as part of a service pack. Journaling created a copy of all messages using a basic 'copy' command in the message delivery subsystem. Microsoft updated this mechanism in Exchange 2003 to include capturing recipients of blind-carbon-copies (BCCs) using Envelope Journaling and, in Microsoft Exchange Server 2007, Microsoft implemented "Journal Rules" and "bifurcation on the Hub Transport Server". However journaling, in whatever form it is implemented, typically introduces a tremendous amount of performance overhead on the host Exchange server.

LookingGlass appropriately ignored this 10 year old journaling technology. Using MAPI, LookingGlass captures messages without introducing agents or the performance overhead of Microsoft Message Journaling.  MAPI works by using remote-procedure calls over TCP ports.  This is the same mechanism Outlook uses to access the message data, therefore MAPI based archiving takes advantage of the Microsoft Exchange Store memory cache.  Thusly, MAPI requires minimal overheard versus native journaling, by not spawning a new message.

Using MAPI in an email archiving and retrieval system is an especially good fit for organizations moving to 64-bit Microsoft Exchange. The 64-bit edition of Microsoft Exchange removes many of the storage limitations imposed in the 32-bit edition, such as the total number of users, objects stored in the database and access to server hardware processor and memory. The 64-bit edition of Microsoft Exchange 2007 can take advantage of the larger addressable memory 16 exabytes versus 4 gigabytes and 64-bit chip sets available in 64-bit hardware. LookingGlass's use of MAPI further capitalizes on the introduction of native 64-bit processing since it doesn't use agents on the Microsoft Exchange server.

The acquisition and name change to Estorian represents a bold move by TeraCloud to reposition itself in a rapidly changing marketplace. While email archiving is already a mature market, the adoption of email archiving software that provides the capabilities that companies need is just starting to occur. Acquiring the LookingGlass email archiving software gives TeraCloud the underlying technology it needs to successfully compete and, by changing its name to Estorian, forcefully demonstrates that its focus is now on helping companies get a handle on their intellectual assets as opposed to their data storage ones. Based on its past success in a tough SRM market where most other companies failed, I expect Estorian to find a much more receptive audience for a pain point that companies are looking to address now.

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About Estorian LookingGlass Blog

    LookingGlass is comprised of 6 integrated components. The integration of these components into a single solution provides the end-user with a total solution designed to be a single point of collaboration on all corporate messaging activity. No software is installed or added to the Exchange Server. The requirement for journaling and or logging has been eliminated. The information gathered is in real-time. And there is no end-user involvement.